Homeless Management Information System

The CoCs Homeless Management Information System is housed in ETO ASIST— a web-enabled data collection and reporting system provided by Social Solutions and administered by the MA Department of Housing and Community Development  (DHCD). 


Our veteran services provider uses CaseWorthy as their HMIS.  We integrate our HMIS data in the Open Path Data Warehouse provided by Green River, which we rely on to produce HUD-required reports. 

The HMIS Project is governed by the CoCs HMIS Governance Charter which features a collaborative implementation model.

Quick jump to:


● Local HMIS Frequently Asked Questions
HMIS Annual Report
HMIS Privacy and Confidentiality
CoC Privacy and Confidentiality Checklist
CoC Privacy and Confidentiality Packet
CoC Release of Information (ROI) template
MA Privacy Law
● HomelessData.com 
● 3 County CoC Open Path Data Warehouse (coming soon!)

HMIS Training Materials

HMIS Project Staff can provide training and technical assistance related to all CoC reporting platforms and requirements. Email us to schedule an in-person or virtual meeting.

● Social Solutions’ HMIS Basic User Training
● Quick tutorial: Enroll an existing client in a program in ETO ASIST
● HUDs Webinar on defining chronic homelessness

HUD Data Standards Tutorial

3 County CoC Training Materials
Data Collection, Data Quality and the New Data Standards
Privacy, Confidentiality, and Security
● HMIS 101: Basic user training for ETO ASIST
3 County CoC HMIS Guidance
Collecting information to determine chronic homeless status
● Local HMIS Data Collection & Reporting Visual Overview


HMIS Intake and Exit Forms

HMIS Intake and Exit forms have been updated to reflect the most recent changes required by HUD. PATH, RHY and SSVF programs need to use different forms; please contact us  for more info.

CoC Intake Form [English] [Spanish]

CoC Supplemental Family Intake Form

CoC Annual Assessment Form
● CoC Exit Form [English] [Spanish]
● TH and PSH Flowchart – Determining homeless history
● HUDs Data Collection Forms page


HMIS Reporting: ETO ASIST and HomelessData

● 3 County CoCs Guide to Getting Started (zipped folder)
● DHCD Orientation Packet (zipped folder)
Or go directly to documents needed to get an ETO account:
ETO ASIST Participation Agreement
Designation of site administrator and authorized signatory

User Request Form

● ETO ASIST User Manual

● Social Solutions’ HMIS User Manual

● Social Solutions’ HMIS Basic User Training

● Social Solutions’ All Online Trainings (click on Training Demos tab)

HMIS Reporting: HomelessData.com

Getting Started with HomelessData.com
HomelessData.com log-in
How to Add a New User in HomelessData.com

HMIS Data Quality

Monthly Data Quality Reporting Procedure
● Winter Shelter DQ Supplemental Reporting

Sample Data Quality Report – All DQ Fields

Data Quality Framework Report Guide from Social Solutions

Data Quality Monitoring and Reporting

These monthly quick guides show you how to resolve common DQ problems!

Enroll a participant in ETO
Dismiss a participant in ETO
Create a family for a participant without one
Locating incorrect and missing CoC Codes
Fixing CoC Codes
Downloading a Data Validation Errors report into Excel